FRESENIUS MEDICAL CARE SINGAPORE PRIVACY POLICY

Privacy Statement

Your privacy is important to FME. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes.

Personal data collected during visits to our web site is processed by us according to Singapore privacy laws. Our web site may include, however, links to other web sites which are not covered by this privacy statement.

Collection and Processing of Personal Data

When you visit our web site, our web server automatically records the name of your internet service provider, the web site from which you visit us, the pages you actually visit and the date and length of your visit. Additional personal data is only stored if volunteered by you, for example in the context of a registration, a survey, a contest or in execution of a contract.

Use and Disclosure of Personal Data and Purpose Specification

FME will use your personal data for the sole purpose of technical administration of the web site, customer fulfilment and administration and product surveys and marketing, and only to the extent necessary in each specific case. This may require disclosure of your personal information to our agents, contractors or third party service providers who provide administrative or other services to us. Any personal information we provide to these agents and contractors is provided only to perform their agreed tasks and they are required to keep such information confidential.

WWhere you contact us we may store information such as your name, company, industry, postal address, e-mail address, type of request and possible further information for the purpose of responding to your request. Without this information we may not be able to respond to your request, or provide you with any products or services you may have requested. Such communications are not confidential. If you inform us that the information should not be used as a basis for further contact we will respect your request. To request removal of personal data from our database, please send us an email to webmaster.sg@fmc-asia.com.

The personal data which we collect will be deleted if the purpose for which it was collected is no longer being served by retention of the data, and if retention is no longer necessary for legal or business purposes.

Cookies

FME might use cookies to track user preferences and in order to achieve a correspondingly optimal web site design. Cookies are small files which are deposited temporarily (30 minutes) on your hard drive. This allows easier navigation and a high degree of user-friendliness on a web site. Cookies also help in identifying particularly popular areas of our Internet offering. This can enable us to tailor the contents of our Internet pages to your specific needs and thus also to improve the Internet service we offer you. Cookies can be used to determine whether a connection has already been made from your computer to our sites. These cookies allow your computer to be identified, but not to establish a reference link to the individual user.

Of course, you can also view our web site without any cookies. Most browsers accept cookies automatically. You can prevent cookies from being saved on your hard drive by selecting the *do not accept cookies* option in your browser set-up. To find out how that works in your particular case, please refer to the manufacturer's instructions for your browser. Furthermore, you can delete the “www.fmc-sg.com" cookie from your system folder at any time. If, however, you choose not to accept cookies, this can limit the functions available to you on our sites.

Security

FME uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Access to Your Personal Information

We take all reasonable steps to ensure that the personal information we collect is accurate and up to date. Where permitted by the Privacy Act, you are able to access your personal information that we hold and upon written request we will provide you with a copy of that personal information. If you wish to do so, please send us an email to webmaster.sg@fmc-asia.com. Also, please contact us whenever there is a change to your personal information or as soon as you are aware that the details we have about you are not accurate, complete or up-to-date. We will then take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.

Privacy Contact

If you have any questions, complaints or require feedback about FME’s privacy policy, please contact +65 6681 3100.